OUR PAYMENT POLICY
Payments Policy
Accepted Payment Methods:
- Credit/Debit Cards (Visa, Mastercard, etc.)
- Online Payment Gateways (PayPal, Stripe, etc.)
- Net Banking or UPI (where applicable)
- Digital Wallets (e.g., Google Pay, Apple Pay)
Payment Security:
- All transactions are encrypted and processed securely.
- No payment details are stored on our servers.
Billing and Invoicing:
- Customers will receive an electronic invoice via email upon successful payment.
Failed Transactions:
- If a payment fails, the service will not be provided.
- Contact customer support for assistance in resolving payment issues.
Shipping/Delivery Policy (For Digital or Physical Services)
Service Delivery Timeline:
- Digital services are delivered instantly or within the specified timeframe after payment.
- For physical products (if applicable), shipping timelines will be mentioned during checkout.
Delivery Channels:
- Digital services are delivered via email, downloads, or secure links.
- Physical products (if offered) are shipped through trusted courier services.
Delivery Charges:
- Shipping/delivery charges (if applicable) will be clearly displayed at checkout.
Returns and Refunds Policy
Eligibility for Returns or Cancellations:
- Digital services/products: No returns are allowed once the service is delivered unless there’s a technical issue caused by us.
- Physical products (if applicable): Must be returned in original condition within 7–14 days, depending on the product type.
Refund Policy:
- Refunds for digital services are issued only in cases of non-delivery, defects, or duplicate charges.
- For physical products, refunds will be processed after the returned item passes a quality check.
- Refunds are typically processed within 7–10 business days to the original payment method.
Non-Refundable Services:
- Subscription-based services, partially used services, and services already availed are non-refundable.
How to Request Refunds:
- Contact our customer support team at [insert contact email/phone]. Provide the order number and details of the issue.
